Full refunds will be issued if requested by July 31. Refunds requested after that date will be prorated for any games remaining in the season with a minimum of one game, and will be subject to a service charge of 15% of the original amount paid. Refunds will not be issued if a parking space is unavailable due to a late arrival. Refunds will only be issued for the remainder of the season, and individual games cannot be canceled for a refund.
Full refunds will be issued if the reservation was made at least 48 hours before kickoff and requested within 24 hours of the reservation being made. If you are unable to attend the game and do not notify us within that time frame, we will apply the amount paid as a credit towards a future reservation within the same season, subject to applicable differences in the reservation cost. Any unused credit will be forfeited if not used by the end of the season in which the original reservation was made. For purposes of this policy, A-Day is considered the final game of the season.
Neither refunds nor credit will be issued for no-shows. For purposes of this policy, a reservation is considered a no-show if it has not been canceled 45 minutes prior to kickoff by calling or emailing us.
It is your responsibility to notify our team if you do not believe you can safely park in your assigned zone. If this is the case, Bama Wesley will, in our discretion, either provide an alternate parking zone or issue a refund. If we choose to issue a refund, it will not be subject to the aforementioned restrictions provided that any restrictions related to the size or other considerations of your vehicle were accurately represented when you registered your vehicle.
If you purchased a reservation in zone 1 or 2 and it is necessary to move you to another zone, we will refund the difference in price between the two zones.